Privacy Policy

REBEL TATTOO FEST – PRIVACY POLICY

Last updated: September 2026

Rebel Makers Collective, trading as Rebel Tattoo Fest, is responsible for the personal information described in this notice.

Email: info@rebeltattoofest.co.uk

Information we collect

Depending on how you interact with us, we may collect:

Your name and contact details.
Ticket, camping and accommodation booking information.
Payment and transaction records. Full card details are normally processed by our payment provider and are not held by us.
Age or identification information where required for entry or age-restricted services.
Accessibility and support requirements you choose to provide.
Artist, trader, performer, supplier and staff application information.
Business details, insurance, licences, registrations and safety documentation.
Correspondence, enquiries, complaints and feedback.
Photographs, video and CCTV or security-related information where applicable.
Website, cookie and technical information collected through Wix and connected services.
Marketing preferences.

How we use your information

We use personal information to:

Process tickets, applications, bookings and payments.
Provide festival information and customer support.
Assess artist, trader, vendor, performer and supplier applications.
Check licences, insurance and safety documents.
Plan access, camping, security, safeguarding and event operations.
Prevent fraud, misuse and unsafe or illegal activity.
Handle complaints, incidents, claims and legal obligations.
Maintain financial and business records.
Promote the event where we have consent or another lawful basis.
Improve our website, services and future events.

Lawful bases

We process information where necessary:

To perform a contract or take steps requested before entering a contract.
To comply with a legal obligation.
For our legitimate interests in organising, securing, administering and promoting the festival.
To protect someone’s vital interests in an emergency.
With consent, where consent is the appropriate lawful basis.

Where special-category information is provided, such as health or accessibility information, we will only use it where an additional lawful condition applies, including explicit consent or where necessary to protect vital interests.

Who we share information with

Where necessary, information may be shared with:

Wix and website-service providers.
Ticketing and payment providers.
Longthorns Farm and relevant event contractors.
Security, first-aid, safeguarding and emergency personnel.
Insurers and professional advisers.
Local authorities, licensing bodies, environmental health or emergency services.
IT, email and administration providers.
Law-enforcement or regulatory bodies where required.

We only share information where there is a proper reason and limit it to what is reasonably necessary.

Independent tattoo artists, piercers, traders and food vendors are responsible for information they collect directly from their own customers.

International transfers

Some technology providers may process information outside the UK. Where this occurs, we will rely on appropriate legal safeguards required by UK data-protection law.

How long we keep information

We retain information only for as long as reasonably necessary.

As a general guide:

Financial and transaction records may be retained for up to six years after the relevant accounting period.
Successful exhibitor, supplier and contractual records may be retained for up to six years after the event.
Unsuccessful application information will normally be deleted within 12 months.
Routine customer enquiries will normally be deleted within two years.
Accessibility or health information will be deleted when it is no longer required for the event, incident or legal claim.
Marketing information will be kept until consent is withdrawn or the information is no longer useful.
Incident, complaint and insurance records may be retained for as long as reasonably necessary to establish, exercise or defend legal claims.

Marketing

We will only send electronic marketing where we have consent or another lawful basis.

You can unsubscribe at any time by using the link in a marketing email or contacting info@rebeltattoofest.co.uk.

Service messages concerning a ticket, application, safety update or booking are not marketing and may still be sent where necessary.

Photography and video

Official photography and filming may take place for event reporting, security and promotion.

We rely on legitimate interests where appropriate. We will consider reasonable objections, particularly concerning close-up or individually focused images.

Our website uses essential cookies and may use analytics, marketing or third-party cookies.

Where required, non-essential cookies will only be used after consent has been obtained through the website’s cookie controls.

More information should be provided through the website cookie banner or cookie policy.

Your rights

Depending on the circumstances, you may have the right to:

Ask for access to your personal information.
Ask for inaccurate information to be corrected.
Ask for information to be deleted.
Ask us to restrict how information is used.
Object to certain processing.
Ask for information to be transferred.
Withdraw consent where processing relies on consent.
Complain about how your information is handled.

Rights are subject to legal conditions and exemptions.

To exercise a right, contact info@rebeltattoofest.co.uk.

You may also complain to the Information Commissioner’s Office at www.ico.org.uk.

Children’s information

Ticket and booking information for children should be provided by a parent or responsible adult.

We do not knowingly collect unnecessary personal information directly from children.

Security

We use reasonable organisational and technical measures to protect personal information. No online system can be guaranteed completely secure, so customers should avoid sending unnecessary sensitive information by ordinary email.

Changes to this policy

We may update this policy where our services, suppliers or legal obligations change. The latest version will be published on our website